Account and data deletion request
Nivoos Go · Nivoos Guard
Submit a request on the web
Verify your Nivoos work account in the form below to request deletion. The request is saved to the support system and you receive a tracking ID.
From the app
Go: Profile → Account and data deletion request. Guard: Settings → Account and data deletion request. Review the prefilled request, submit it, and track it under Support requests.
If you cannot sign in
hello@nivoos.com — include your username, organization and app name. Do not send your password or identity documents.
Processing and retention
This submits a deletion request; it does not delete your account immediately. Account ownership and your organization’s retention duties are checked; your request is answered within 30 days. Access, sessions and notification tokens are removed; non-required profile data, photos, files and content are deleted or anonymized.
Financial, safety, audit and legal records may be retained for mandatory periods. Retained data, reasons and periods are explained in the response.